Customer Announcement: As of 15th February 2010 we will be increasing our security measures to ensure that the majority of sites have FTP locked, read more about this below.
FTP Lock We're writing to you to let you know in advance of a new development that we will be rolling out to the eXtend control panel from the 15th February.
Over the last year there has been a substantial increase in the number of sites on the internet that have been hacked due to viruses that steal FTP credentials from user's home computers. The hackers then use these credentials to insert hidden code within your website.
To reduce the significant threat from these viruses Inch Hosting has been working to come up with a solution that protects websites. The solution is to lock FTP when it's not in use, making it extremely difficult for the hackers to infect your site via this route.
To unlock FTP, customers will simply log into their eXtend control panel and click one button to unlock FTP for a period of time. FTP will then automatically lock again after the time period has expired.
Customers will also be able to nominate an IP address that has permanent FTP access, customers FTPing from that IP address will not have to unlock FTP. Nor will you have to unlock FTP if you use the File Manager within the eXtend control panel.
These security measures will ensure that the majority of sites have FTP locked, greatly reducing the risk of having your websites infected.
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