Here are some unsolicited reviews of our service as left for us on ( )


Subject: Inch - Great Support, fast & reliable
- by Dave Forrest of on 27 Aug 2009:

" I've had a domains on a big, cheap server farm with mediocre support. I was looking for good support from a real human being who knew what they were doing. I did my research and went with Inch Hosting about a year or so ago. I noticed an immediate speed increase in my sites, and best of all, the support has been phenomenal, going above and beyond the call of duties many times. I can hardly say enough good things about my experience at Inch. Especially recommended for Joomla webmasters, the Joomla support is phenomenal. "


Subject: InchHosting ethical, helpful, reliable
- by Robert Ephgrave of on 03 Jul 2009:

" The review is simple: InchHosting are helpful, reliable and knowledgable. They care. Takes the worry out of hosting.

I can't recommend them enough. Dealing with some companies is a nightmare, but InchHosting are a pleasure. "


Subject: Reliable, great value, the best choice!
- by Nathan Watts of on 09 Aug 2008:

" We have used Inch hosting for over 3 years now and have found them to be highly professional and totally reliable. Inch now provide hosting services for our own site as well as all of the sites that we develop for our clients.

In short; reliable, great value and the best choice for you and your business. "

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purposes of the Data Protection Act 1998 (the “Act”), the data controller is Inch Communications Limited of 1 Maplehurst, Leatherhead, KT22 9NB.

  1. Information we may collect from you: We may collect and process the following data about you:
    1. information that you provide by filling in forms on our website (our “site”). This includes information provided at the time of registering an account, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased
    2. if you contact us letter or email, we may keep a record of that correspondence
    3. if you contact us by telephone, we may record our telephone conversation for training purposes and, if you are asking us to provide you with the use of a dedicated hosting server, for the purposes of proving your request
    4. we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
    5. details of transactions you carry out through our site and of the fulfilment and administration of your orders
    6. details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access and use

  2. IP addresses and cookies
    1. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
    2. For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
      1. to estimate our audience size and usage pattern
      2. to store information about your preferences, and so allow us to customise our site according to your individual interests
      3. to speed up your searches
      4. to recognise you when you return to our site
    3. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

  3. Where we store your personal data
    1. The personal data that we collect from you will be stored on our servers inside the European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
    2. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    3. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Specifically, your personal data will be stored in accordance with the Payment Card Industry Data Security Standard.

  4. Uses made of the information
    1. We use information held about you in the following ways:
      1. to ensure that content from our site is presented in the most effective manner for you and for your computer
      2. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
      3. to carry out our obligations arising from any contracts entered into between you and us
      4. to allow you to participate in interactive features of our service, when you choose to do so
      5. to notify you about changes to our service
    2. If you have placed an order for our services, we will use the information we hold to send you our regular newsletter. This newsletter is our primary method of communicating with you and will inform you of changes to our site, notify you of planned outages and updates to our services, and keep you informed about our services generally. By placing an order for our services, you consent to us using the information we hold about you in this way.
    3. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale to you.

  5. Disclosure of your information
    1. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in UK Companies Act 2006.
    2. We may disclose your personal information to third parties:
      1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
      2. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect our rights, property, or safety, or that of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
    3. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Inch Communications Ltd, 1 Maplehurst, Leatherhead, KT22 9NB
    4. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

  6. Access to information
    1. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

  7. Changes to our privacy policy
    1. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

  8. Contact
    1. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Inch Communications Ltd, 1 Maplehurst, Leatherhead, KT22 9NB

Here at inch we know more than most about the needs and work of childminders. That's why we can offer you a service designed to meet your needs.

We are currently working with the Surrey County Childminding Association to provide a new website to support minders across the county ( We can offer a full design and hosting service including help with registering and providing domain names. Contact us now if you want to chat about your requirements with no obligation.

If you want to build your own site, a recent customer, SR Engraving, has used our free 'Website Builder ' to quickly and easily set up their business website. Have a look at it here:
This is what the owner had to say: 'Many thanks for your services thus far, I am very impressed with the ease that you can upload and edit the site.'

A package like this could cost you just £30 per year!

Click here to order and use Discount Code 'minder' for a 50% discount when checking out! Whatever your needs give me a call on 0845 345 4821 to hear about our discounts for Childminders.

Member of the UK Web Design Association

Everything you always wanted to know about websites but were afraid to ask!

There are 3 elements to setting up your new website. The domain name (that people use to find your site), the hosting (where your site lives) and the site itself (the pages that people see).

Domain Name
The domain name or URL (uniform resource locator) is the name people see and use. For example, this site's domain name is More accurately you should think of the domain name as but that is a detail that isn't relevant at this stage.

Domain names live within a heirarchy of domains and there are many different types. The most common we usually see are .com or but there are many others. These give you a general idea of what type of site you have; .com is a commercial site although is often assumed (wrongly) to be American, is a UK company. Another common domain is (usually a not for profit organisation in the UK). You can have whatever domain name you want as long as it hasn't already been registered. The best way to find a domain name is to use a 'WHOIS' service to search for one. This will tell you if the name is free or whether it is already registered. We have a WHOIS search here as part of our order process. Feel free to try as many searches as you like, there is no commitment. Simply click 'Order Services' on the left to try this or click here to open a new window so you can continue to read this.

Once you have established your domain name you need somewhere to host your site. There are many options for this but the simplest is to use a hosting service (like us!). These services provide you with some space on a server and various features to help you do what you want. There are many variables to be considered but only a few that are likely to matter.

Websites are generally very efficient and don't take up a lot of space. Unless you have thousands of pages and lots of pictures space won't be a big consideration.

The second issue is bandwidth. This really means the amount of information that can be downloaded from your site each month. Every time someone views your site they are downloading information. So the more people are looking at your site the more bandwidth you will need. Similarly, if you have lots of pictures (a photo album for example) on your site this will soak up bandwidth much faster.

Beyond these two items are things that are really only important for people wanting to be more ambitious. If you want to have an online shop for example you are likely to need a database or the ability to run various scripts.

These are the pages that people see. A website can be as simple as a single page giving basic information and contact details about your business or it can be thousands of pages of information and detail. If all you want is a simple site there are now many easy ways to achieve this. Even programs like Microsoft Word will allow you you build a website and save it as html files. HTML (hypertext markup language) is the basic language of the web. If you have a page of html generated by Word or another program you can then upload it to your host (send it to the server over the web) using an ftp (file transfer protocol) program. There are many of these available free over the internet or you can even use Windows file manager to do it.

If you want something more ambitious but lack the expertise then the best option might be to let us build a site for you. If the information is likley to remain fairly static then we can build you a basic site quickly and easily and it will probably cost less than you think (prices start at just £250 plus hosting). If you want something more ambitious we can build you a site using a Content Management System (CMS). This is a system that allows us to build a site that looks good while allowing you to add and change pages without having to worry about the look of the site and how we achieve it. A simple example of this can be seen at one of our customers; Irwin Osteopathy. A more complex site using this system is Surrey Childminders.

Finally, we can also do online shops and eCommerce. To see an example of this take a look at This is a fully functional, multi-lingual, multi-currency shop selling hair products

Have a look round this site and then use the 'Order Services' to order a domain name and hosting package or call us now on 0845 345 4821 to discuss your requirements.

Member of the UK Web Design Association

By Andrew Rose, Google

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